Got questions? We’ve got answers.
1. General Questions
What types of dog supplements do you manufacture?
We manufacture a variety of dog supplements, including calming chews, hip & joint support, multivitamins, allergy & immune boosters, probiotic formulas, flea & tick prevention, skin & coat support, and superfood blends.
Do you offer both private label and custom formulations?
Yes! We offer private label options for businesses looking for ready-to-go formulas, as well as custom formulation services for those who want unique, tailored supplements.
What certifications do your products have?
Our manufacturing facility follows strict quality control standards, and our products comply with cGMP, FDA, and AAFCO regulations. We also provide third-party lab testing for quality assurance.
2. Ordering & Production
What is your minimum order quantity (MOQ)?
We have a low MOQ program designed to support startups and growing brands. Contact us for specific details based on your product needs.
How long does production take?
We guarantee a 4-week lead time for standard orders.
Can I provide my own formula for production?
Absolutely! We can manufacture your custom formula or help you develop one with our formulation experts.
Can I request product samples before placing a full order?
Yes, we offer sample batches so you can test product quality and ensure it meets your standards before committing to a full production run.
3. Packaging & Branding
Do you offer custom packaging?
Yes! We provide a custom packaging solutions such as plastic jars and pouches.
Can you help with label compliance?
Yes, our regulatory team ensures that all labels meet AAFCO and FDA guidelines, so your products are fully compliant for sale.
4. Shipping & Storage
Do you offer storage or fulfillment services?
While we don’t provide storage or fulfillment services, we ensure a fast and efficient production process so you can manage inventory with ease.
Where do you ship?
We ship nationwide in the U.S.
Can I track my order during production and shipping?
Not at the moment, but we're actively working on implementing a real-time tracking system to make this possible soon. In the meantime, our team will keep you updated on the key stages of production and shipping to ensure you're always in the loop.
5. Quality & Compliance
How do you ensure product quality?
Quality is our top priority. We conduct third-party testing, microbiological analysis, and stability testing to ensure the highest standards.
Are your ingredients safe and natural?
Yes! We use high-quality, natural, and science-backed ingredients with no harmful additives, fillers, or artificial preservatives.
Do you offer shelf-life studies?
Yes, we conduct shelf-life studies to ensure product stability and longevity.
6. Customer Support & Partnerships
Can I schedule a consultation before placing an order?
Of course! Our team is happy to discuss your needs and provide expert guidance before you place an order.
What makes your company different from other manufacturers?
We pride ourselves on fast production, superior quality, small MOQs, custom solutions, and a customer-first approach. Our C.U.S.T.O.M. program ensures that every client gets personalized service and high-quality products.
How can I get started?
Simply contact us, and our team will guide you through the process, from formulation to final delivery.
Still have questions? Contact Us